Careers

Available Positions

Responsibilities:

• Successfully lead a team of print specialists while working in a fast-paced, deadline sensitive environment with competing priorities
• Architect, design and implement repeatable, scalable processes that promote standardization, predictability and consistent accuracy
• Create and manage processes that will cultivate long-term, mutually beneficial client partnerships
• Create, organize & carry out value & cost improvement programs to achieve client and company goals
• Continually innovate processes, systems, organization and culture
• Provide leadership and assume responsibility for key support services including, but not limited to estimating and targeting pricing development, complex specification analysis and development and supplier sourcing and qualification
• Develop effective relationships with key executives and division leaders to gain/maintain a deep understanding of projects, client activities and business priorities
• Proactively identify and orchestrate prompt resolution of internal and client issues
• Promote organic business growth through existing clients by ensuring they receive world-class responsiveness, accuracy and timeliness of specialized services
• Manage performance of assigned functional area(s) through executive scorecards which address quantitative, qualitative, and fiscal key performance indicators (KPI’s)
• Provide guidance and mentoring to members of print specialist team and other personnel
• Administer reports and documents required to support ongoing improvement of KPI’s
• Provide accountability and demonstrate value to client(s) and organization
• Support business growth prospecting activities including participation in sales activities

Requirements:

• Minimum 10 years experience and increasing responsibility in a professional services leadership role focused in delivery of complex print industry services. Print industry experience required.
• Bachelors degree (or equivalent experience); MBA preferred
• Pro-active self starter
• Strong oral and written communication skills supporting a required ability to articulate clear ideas and strategies
• Excellent presentation skills and comfort leading groups
• Ability to interact effectively at all levels, both internally and externally
• Ability to negotiate effectively delivering “win-win” results
• Strong analytical, problem solving, and project management skills
• Computer literacy (Microsoft windows and web-based applications)
• Detail oriented
• Excellent & consistent follow through skills
• Ability to understand & drive improvement of processes
• Ability to multi-task & meet critical deadlines in a fast paced environment

• Responsible for all new account acquisition activities from lead generation and development through closure and implementation
• Develop and execute strategies to expand prospecting and market penetration efforts
• Generate and develop qualified leads (via cold calling, relationships and networking)
• Create, measure, manage, and report key sales performance metrics
• Access and neutralize competitors’ strategies and positioning
• Work with Client Services team to ensure prospecting activities are properly supported

Requirements:

• Minimum 5 years experience in sales with a demonstrated record of success in prospecting and developing new business (print industry experience required)
• Bachelors degree preferred (will consider relevant sales experience as a substitute)
• Pro-active self starter with intense desire to achieve objectives
• Strong oral and written communication skills
• Ability to make articulate, effective presentations to a variety of executive audiences through face to face and virtual environments
• Ability to negotiate effectively delivering “win-win” results
• Ability to sell at all executive levels (junior through C-level)
• Excellent & consistent follow through skills
• Ability to multi-task & meet critical deadlines in a fast paced environment
• Willing to travel domestically as needed

• Provide professional and timely telephonic based assistance
• Provide system and process training
• Perform critical tasks associated with client program deployment and ongoing support
• Monitor active client projects to ensure timely and accurate milestone achievement
• Promote client relationships through positive interactions with key stakeholders
• Proactively identify and orchestrate prompt resolution of client issues
• Administer reports required to support ongoing improvement and accountability

• Minimum three years experience in a client facing role with a services based company (print industry experience preferred)
• Bachelor’s degree (or equivalent experience)
• Pro-active self starter with strong analytical, problem solving and project management skills
• Strong oral and written communication skills
• Ability to interact effectively at all levels (internally and externally)
• Computer literacy (Microsoft windows and web-based applications)
• Detail oriented with excellent and consistent follow through skills
• Ability to multi-task and meet deadlines in a fast paced environment

• Support prospecting activities including participating in sales presentations, leading system demonstrations and providing subject matter expertise
• Provide system and process training to key client stakeholders
• Provide leadership and assume responsibility for client program deployment activities
• Manage client relationships, lead the strategic interaction with key stakeholders and maintain a deep understanding of client’s business activities and priorities
• Drive business growth of assigned clients
• Manage performance of client specific metrics which monitor quantitative, qualitative and fiscal key performance indicators
• Provide guidance and mentoring to client services specialists
• Create and manage processes that cultivate long-term, mutually beneficial client partnerships
• Create, organize and implement improvement programs to achieve client and company goals
• Innovate processes, systems, organization and culture

• Minimum five years experience in client facing leadership role with a services based company (print domain experience preferred)
• Bachelor’s degree (or equivalent experience)
• Pro-active self starter with strong analytical, problem solving and project management skills
• Strong oral and written communication skills
• Excellent presentation skills and comfort leading groups
• Ability to interact effectively at all levels (internally and externally)
• Ability to negotiate effectively delivering “win-win” results
• Computer literacy (Microsoft windows and web-based applications)
• Ability to manage at strategic (big picture) and tactical (detailed) level
• Ability to identify and drive process improvement
• Ability to multi-task and manage critical deadlines in a fast paced environment

• Build, manage and improve established pricing and analysis tools
• Provide accurate job pricing according to individual client and market needs
• Provide market analysis to assure that target pricing aligns with current trends
• Help clients understand latest market trends and their associated impact on cost
• Provide insight to print buyers to prepare appropriate specifications and pricing
• Perform supplier sourcing and management
• Provide training for suppliers and clients

• Minimum five years of print estimating experience
• Deep print domain expertise including but not limited to specifications and pricing
• Strong oral and written communication skills
• Ability to interact effectively at all levels (internally and externally)
• Pro-active self starter with strong analytical, problem solving and project management skills
• Computer literacy (Microsoft windows and web-based applications)
• Detail oriented with excellent and consistent follow through skills
• Ability to multi-task and manage critical deadlines in a fast paced environment